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CRM System HelpDesk/Support Technical Support Customer Success Mgr./ CSM

Hybrid: Senior Customer Success Manager - Industrial SaaS

Job in Cypress, Harris County, Texas, 77410, USA
Listing for: Cumulus
Full Time position
Listed on 2025-12-23
Job specializations:
  • Customer Service/HelpDesk
    CRM System, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology and quality management firm is seeking a Customer Success Manager to drive user adoption and ensure retention and growth. This hybrid role requires over 5 years of customer success experience, excellent communication skills, and proficiency in CRM tools. The ideal candidate will collaborate cross-functionally and proactively manage customer health metrics. Benefits include competitive salaries, equity participation, unlimited PTO, and health insurance.
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Position Requirements
10+ Years work experience
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