Customer Service Representative – Cypress

If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.

• – Handle incoming customer inquiries via phone and email.
• – Provide accurate and timely information to customers regarding services
• – Assist walk-in customers
• – Resolve customer complaints or issues in a professional and efficient manner
• – Collaborate with other departments to ensure customer satisfaction
• – Take payments by phone and in person
• – Maintain customer records and update information as needed

• – Excellent communication skills, both verbal and written
• – Strong problem-solving abilities and attention to detail
• – Ability to analyze customer needs and provide appropriate solutions
• – Previous customer service experience with a water utility company preferred
• – Proficient in using computer systems and software applications
• – Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• – Positive attitude and ability to work effectively as part of a team

• – Full medical, dental, vision available after 60 days
• – 401 (k) after 1 year of employment
• – Paid holidays after 90 days
• – Two weeks paid vacation after 1 year

Full Time

Cypress, Texas