Assistant General Manager at KidStrong Cypress

• Company parties
• Opportunity for advancement
• Paid time off
• Training & development

At Kid Strong we help kids win at life through dynamic physical, mental, and character-building programs. As our Assistant General Manager
, you'll be the second-in-command to the General Manager—driving center growth, inspiring our coaching staff, and delivering an exceptional experience for our kids and families!

• Competitive Pay: $37,000 – $42,000 / year (Full-Time, ~40 hrs/week)
• Great Perks for Your Family: 1 FREE Kid Strong membership for your child +
  50% off camps and birthday parties!
• Paid Time Off: PTO + Sick Days
• Career Advancement: Clear pathways for internal growth and leadership development
• Awesome Work Culture: A high-energy, purpose-filled environment where your impact is felt every day

• Lead member acquisition by conducting outbound call drives (
  75–100 calls/day
  ) to new and interested leads.
• Finalize trial sales and memberships both over the phone and in-center.
• Sell and schedule revenue-boosting events, including Spring/Summer camps, birthday parties, and community pop‑ups.

• Serve as Manager on Duty (MOD) when the General Manager is off.
• Partner with the GM to onboard, train, evaluate, and mentor coaches using the Kid Strong Coach DNA framework.
• Foster a feedback-rich coaching culture ("see something, say something") and model high standards across Slack, email, and center operations.
• Manage the Lead Coach/Sales Manager.

• Track center KPIs, sales numbers, and member retention to make smart operational decisions.
• Deliver top-tier customer service, resolving family inquiries and maintaining strong community relationships.
• Oversee daily, weekly, and monthly center maintenance, equipment safety, and brand standards.

• Deliver the Kid Strong curriculum focusing on Brain, Physical, and Character development for kids ages 15 months to 11 years.
• Use the KS Coaches App to track attendance, awards, and student progress.

• Child Development & Athletic Background: Prior coaching/sports experience working with kids (ages 15 mos – 11 yrs) is a must. Pediatric OT/PT experience is a major plus!
• Driven Sales Mindset: Comfortable making high-volume outbound phone calls, closing sales, and hitting performance goals.
• Natural Leader: You lead by example, bring high energy, and embrace a growth, low-ego mindset ("Best Idea Wins!").
• Physically Active: Comfortable working in an active environment (moving through classes, setting up equipment up to 25 lbs, and physically engaging with kids).
• Tech-Savvy: Proficient with Google Workspace/Microsoft platforms and comfortable learning systems like Learn Upon, ADP, Career Plug, or CRM software.
• Certified: CPR certified (or willing to obtain) and ready to complete Kid Strong HQ Coach Certification.

• Schedule: Typically 4 weekdays + 1 weekend shift (dependent on center needs).
• Location: In-Person at Kid Strong Cypress (Houston, TX).

Cypress culture is fun, energetic, and team-focused. We enjoy friendly competition and regularly hold contests and challenges to keep everyone motivated and engaged. When we hit our goals, we celebrate with team outings and experiences together. Our team meetings are interactive and filled with games, while our daily game planning before and after class gives us time to recognize what we’re doing well and identify areas where we can improve.

We work hard, have fun, and celebrate our wins together as a team.