Assistant Community Manager

Why The Morgan Group?

At The Morgan Group, we are more than our 70+ multifamily properties — we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated.

Our Core Values are the foundation of our success — they guide how we hire, reward, and evaluate every member of the Morgan team.

• Self-Starters
  • In it to win it
  • We take initiative
  • Be accountable
• One Morgan
  • We are team players
  • We are inclusive
  • No Drama
• We Get it Done
  • We are reliable
  • We are effective
• Raise the Bar
  • We seek excellence
  • We learn from our mistakes
  • We strive to improve
  • Hold ourselves to high standards
• Keep on Truckin’
  • Embrace challenges & be optimistic
  • We are resilient
  • Choose positivity
  • We are level-headed
• Reputation is Earned Daily
  • Do the right thing
  • We are honest and have high integrity
  • We make good decisions
  • Our future depends on it

• Advancement opportunities
• Training
• Low-cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
• Health Savings Account
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including:
  • Vacation
  • Sick
  • Floating Holiday
  • Bereavement Leave
  • Holiday Schedule
• Referral Bonus Program
• Annual Bonus Program

• Assist the Community Manager in the management of the day to day operations of the community to achieve the highest level of professionalism by all Team Members in the office and on the community. These duties include but are not limited to the following:
  • Adhere to MORGAN’s Leasing and Marketing, Management and Ops, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook.
  • Operate the office in a professional, clean, uncluttered and well-staffed manner.
  • Maintain office and resident files (paper and online) in a confidential and secure manner using the MORGAN standard.
  • Meet with the Maintenance Supervisor and other maintenance team members concerning service requests, community maintenance and cleanliness.
  • Safeguard and assure all monies received on the community are properly deposited and entered into system per MORGAN standard.
  • Supervise the leasing team in absence of the Community Manager.
  • Comply with all training requirements set forth for this position.
  • Maintain and encourage excellent resident relations by all members of the team.
    • Promptly attend to resident comments and/or complaints.
    • Require all Team Members to be professional and friendly to the residents while meeting MORGAN’s standards of non-fraternization.
    • Ensure that the proper move in paperwork, keys and remotes are prepared for a new resident.
    • Inspect make ready apartments prior to move in.
    • Maintain the resident renewal program set by the Community Manager.
    • Create a sense of community with the residents and the community.
  • Assist the Community Manager with the service team. These duties include but are not limited to the following:
    • Monitor the timely completion of all service requests.
    • Monitor and inspect market ready apartments to ensure quick turn times and are completed per the MORGAN standard.
    • Monitor electric, water and gas bills and notify the Community Manager of discrepancies.
  • Manage the bookkeeping and rental collection. These include but are not limited to the following:
    • Submit payables to accounting per MORGAN standard.
    • Assist in the preparation of monthly financials.
    • Collect rent in a timely basis per the lease contract.
    • Ensure compliance with Community Policies and lease agreements. This includes responding to violations and communicating with the residents and taking the proper legal action when necessary.
    • Assess move out condition of apartments and have a final account statement sent with the final disposition in a manner meeting the lease contract requirement. Charge for damages and fees when necessary and send to collection in a timely basis.
  • Monitor the…