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Shift leader, Restaurant​/Food Service

Job in Cypress, Harris County, Texas, 77410, USA
Listing for: Jersey Mike's Subs
Full Time position
Listed on 2025-12-31
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Food & Beverage
Job Description & How to Apply Below

Apply for the Shift Leader role at Jersey Mike's Subs
.

Job Description

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey. The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customers in a manner that projects a thankful and caring mentality to every person that comes through our door.

Our culture is a culture of “giving” and supporting our local communities so that all can be lifted together.

"Jersey Mike's - A Sub Above" and a commitment to providing customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn, team players who take pride in what they do. At the end of the day they are focused on executing great customer service with a Great Big Smile.

Responsibilities
  • Coach staff to deliver amazing customer service.
  • Produce high-quality food.
  • Deliver the Jersey Mike's experience.
  • Handle cash.
  • Follow the Learning Management System Training Program.
  • Develop others for career growth.
  • Enforce policies and procedures.
  • Participate in local and national marketing initiatives.
  • Build sales.
  • Maintain cleanliness and proper sanitation practices in the establishment.
  • Be certified in all four positions of the restaurant.
  • Communicate effectively.
  • Show a sense of urgency.
Shift Leader Expectations
  • Move or transport up to 50 lbs without assistance, unless a medical notation exists or a temporary doctor's note.
  • Work 38-40 hours per week.
  • Have reliable transportation.
  • Communicate with the GM/AGM/DM about any issues.
  • Lead by example in terms of food quality, customer service interaction, and uniform presentation.
Key

Skills & Qualifications
  • Maintain a noticeably cleaner restaurant than others.
  • Work in a fast-paced, team-driven atmosphere.
  • Ability to multitask with a sense of urgency.
  • Interface with customers and provide an exceptional experience.
  • Full understanding of accountability and integrity.
  • Key Holder.
  • Perform all tasks related to opening and closing of store.
  • Know how to bake bread and perform all prep.
  • Manage and lead a crew of 2 to 5 people.
  • Proficient in slicing.
Qualifications for the Job
  • Jersey Mike's Phase 1 Certified.
  • 1 year QSR (quick-service restaurant) experience preferred.
  • Must be 18 years or older to operate the slicer.
  • Serve Safe Certification - Food Handler or Manager.
  • Must have reliable transportation.

This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.

Referrals increase your chances of interviewing at Jersey Mike's Subs by 2x.

Seniority level

Mid-Senior level

Employment type

Temporary

Job function

Other

Industries

Restaurants

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