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Lead; PEL

Job in Cypress, Harris County, Texas, 77410, USA
Listing for: McDonald's Restaurants Limited
Full Time position
Listed on 2026-10-13
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: People Experience Lead (PEL)
Role Summary

NOTE:

McDonald's Experience is required for this position as it entails training and developing crew and managers.

The People Experience Lead is self-motivated, actively engaged with people and demonstrates care, respect

and passion for restaurant crew, managers and guests. This candidate provides supervision, audit, innovation

and oversight across all of the organization's restaurants. The PEL will be expected to partner and execute the

work alongside the General Manager, Owner Operator and Director of Operations. The individual executes at a high level

to build a high-performing team culture. Strong communication skills, and the ability to liaise with peers and

leadership to carry out the full range of duties and responsibilities are critical. Principal accountabilities will vary

dependent on the needs of the restaurant(s).

Job Duties
People Strategy
  • Contribute to the development and implementation of a restaurant or organization-specific human resources strategy and related plan that supports the growth and evolution of the business
  • Stay current on best practices and trends related to human resources
  • Implement current best practices and trends into work assignments
  • Consult with restaurant leadership in the area of change management to achieve our organization's human resource strategies and goals
Workforce Planning, Staffing and Talent Management
  • Utilize McHire and/or application tracking systems to manage the hiring process
  • Track and analyze the people data metrics to ensure staffing needs are met
  • Support the management teams with staffing needs
  • Prepare for annual people brand standards reviews
  • Oversee and coordinate forward-looking hiring to ensure a healthy talent pipeline
Training and Development
  • Subject matter expert (SME) for organization’s training and development tools
  • Organizational lead for the development of crew and managers
  • Track the development and class attendance of all employees
  • Supply resources to strengthen restaurant training for crew and managers
Restaurant Profitability
  • Support the restaurants as required through audit, analysis and coaching
  • Work with restaurant leadership to elevate priority restaurant performance to meet annual/quarterly business plans to maintain and improve guest satisfaction and profitability
  • Supports in completion of operations assessments
  • Supports restaurant leadership in completion of action plans and performance improvements

The working environment will consist of mainly in restaurant settings. Hours of work could include evenings and weekends.

Our Exclusive Perks
  • Access to Telemedicine 24/7/365 for All Employees & Family
  • Lucrative 401K
  • McFamily Dinner:
    Our Team & Their Family enjoy 50% Off Dine-In Wed 6-8 PM
  • Predictable Schedules
  • Free Meals with Each Shift
  • Same Day Pay or Direct Deposit
  • Bonus Incentives for All Employees
  • Monthly Bonus Opportunities for All Managers
  • Paid Vacation Available for All Employees*
  • Paid Time Off Available for Qualifying Managers
  • Bi-Annual Hourly Wage Review
  • Advancement Opportunities
  • Team Building Events for Managers
  • Birthday, Anniversary & Employee Perks for Being You!
Additional Benefits:
  • McD Archways to Opportunity Program
  • 100% Tuition Covered at Colorado Tech University
  • Up to $2,500 Tuition Assistance for your School of Choice
  • Managers up to $3,000 Tuition Assistance
  • Earn your High School Diploma
  • English Under the Arches
  • McD National 30% Food Discount
Additional Info:

* Paid time off applies with restrictions.

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in…

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