Meter Reader

JOIN OUR TEAM AS A METER READER

The Meter Reader role involves both field and office work including the reading water meters, recording and reporting readings, and evaluating water consumption. Primary duties include reading water meters on an assigned route, recording the readings, checking functionality of meters, completing service orders for turn-ons, turn-off, and disconnects, and reporting any abnormal or suspicious meter conditions or patterns, such as illegal connections.

Training for this role will be provided.

*** The Meter Reader position provides a possible career path for advancement to Meter Reader II and Meter Reader III when education, experience, and performance requirements and expectations are met.***

In a field environment, the Meter Reader is responsible for reading water meters on an assigned route and accurately recording readings. Conducts special readings as required, checking the functionality of meters, and reporting any defects or signs of tampering to a supervisor. Responsibilities further include turning water services on and off as needed, cleaning brush, dirt, or vines away from meter boxes using appropriate tools, and reposting defects, leaks, hazards, or incorrect field data to dispatch.

Performs investigations at meter locations to verify details such as meter location and serial numbers, assesses whether the meter register is functioning correctly, and retrieves usage profile from meter endpoints for usage inquiries, billing disputes, or customer questions. Occasionally involves the need to lift, move, push, and/or pull sometimes heavy objects weighing up to 30 lbs. Tasks involving bending, stooping, squatting and walking are frequent.

Performs related work as required.

• Ability to gain knowledge of the geography of the County and navigate street locations.
• Ability to communicate effectively using verbal, written and visual communication.
• Ability to perform simple arithmetic calculations rapidly and accurately.
• Ability to establish and maintain effective working relationships with the general public.
• Ability to accurately use a handheld processor and a tough book computer to record meter information.
• Ability to perform service orders in the field.
• Ability to troubleshoot basic tough book computer issues.
• Knowledge of Microsoft Outlook and Teams.
• Knowledge of working with hand tools, including but not limited to shovels, turnkeys, pliers, and screwdrivers.
• Working knowledge of personal security and situational awareness for workers who are alone in public.

Ability to lift and/or move up to 30 pounds and also push or pull heavy objects. May use a handling device (dolly, cart, etc.) or work with another team member to lift and/or move excessively heavy objects. Constantly, required to bend, stoop, squat, and walk from 8-15 miles per day in all types of weather. Ability to communicate effectively using verbal, written and visual communication.

Graduation from high school or possession of an acceptable equivalency diploma. Two (2) years' experience working in the field entering data in to handheld and laptop computers which may include public contact.

Must possess a valid Florida driver's license.

A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

Pasco County is a drug-free workplace in accordance with Federal and Florida Law.

All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.

Under Section 295.07, F.S., Chapter SSA-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.