Management Support Specialist

About NDi

Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas.

Military Veterans Encouraged to Apply.

NDi is seeking a highly organized Management Support Specialist to provide Workforce Development, training coordination, administrative support, and facilities management services for a major federal IT and operations program s role supports Command-wide training programs, events, and workforce development initiatives by ensuring seamless logistics, classroom readiness, technology support, and customer service excellence. The ideal candidate brings experience coordinating training activities, managing classroom and event space, operating A/V and IT equipment, and supporting customers across Navy workforce systems.

• U.S Citizenship required.
• Active Secret Clearance required.
• This position requires 5 days onsite in Dahlgren, VA.

• Three (3) years of professional experience providing training program support, including:
  • Scheduling training sessions and instructors
  • Configuring classrooms and preparing facilities
  • Maintaining and operating audio-visual and classroom equipment
  • Printing, distributing, and organizing training materials
• Experience providing administrative support and assisting with special projects.
• Experience supporting workforce development events and facilities coordination.
• Experience scheduling training and events with multiple facility partners to ensure all logistical requirements are met.
• Experience setting up classrooms, supporting A/V equipment connectivity, and ensuring training announcements and materials are delivered.
• Ability to assist with training events, off-site tours, and workforce development activities (e.g., SEaL to Sea, Meet the Fleet).
• Ability to effectively utilize:
  • Navy Enterprise Resource Planning (ERP)
  • Waypoints Learning Management System
  • Total Workforce Management Services (TWMS)
  • Human Resources Port (HR Port)
  • Online reservations and collaboration tools
• Ability to establish ERP account setup, assign training requirements, and ensure users receive appropriate roles and permissions.
• Strong attention to detail and problem-solving ability
• Ability to manage multiple concurrent tasks and schedules
• Skilled in classroom setup, A/V troubleshooting, and IT connectivity
• Ability to communicate and coordinate with instructors, facility partners, and command personnel
• Proactive approach to customer needs and service requests
• Strong organizational and documentation skills

• Bachelor's degree in business, Administration, Communications, or a related field preferred
• Experience supporting military or federal workforce development programs
• Strong written and verbal communication skills
• Experience with Microsoft Office Suite and online collaboration platforms
• Ability to coordinate logistics for training, events, meetings, and tours
• Excellent time-management skills and customer service orientation

• Schedule training sessions, reserve classrooms, coordinate instructors, and ensure training spaces meet all requirements.
• Set up classrooms, laptops, projectors, and A/V systems to ensure connectivity for both in-person and virtual events.
• Prepare training announcements, print and distribute materials, and support both online and in-person training environments.

• Coordinate with facility partners to secure training and event space.
• Support large-scale and special workforce development events, including tours and Command-wide programs (e.g., SEaL to Sea, Meet the Fleet).
• Assist with logistics planning, event setup, and coordination.

• Use ERP, Waypoints, TWMS, HR Port, and online reservation systems to support training and workforce development needs.
• Facilitate ERP account setup and ensure users meet training and role requirements.
• Provide administrative assistance, documentation support, and customer service to training participants and stakeholders.

At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has…