Management Support Specialist

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About NDi

Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi’s core values drive all aspects of the business and create an enjoyable workplace atmosphere. At NDi, we believe our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas.

Military

Veterans Encouraged to Apply

NDi welcomes applications from military veterans.

Job Description

We are seeking a highly organized Management Support Specialist to provide Workforce Development, training coordination, administrative support, and facilities management services for a major federal IT and operations program s role supports command-wide training programs, events, and workforce development initiatives by ensuring seamless logistics, classroom readiness, technology support, and customer service excellence. The ideal candidate has experience coordinating training activities, managing classroom and event space, operating A/V and IT equipment, and supporting customers across Navy workforce systems.

Requirements

• U.S. Citizenship required.
• Active Secret Clearance required.
• Position requires 5 days onsite in Dahlgren, VA.

Qualifications And Experience

• Three (3) years of professional experience providing training program support, including scheduling training sessions and instructors, configuring classrooms, maintaining and operating audio‑visual and classroom equipment, printing, distributing, and organizing training materials, providing administrative support and special project assistance.
• Experience supporting workforce development events and facilities coordination, scheduling training and events with multiple facility partners, setting up classrooms, supporting A/V connectivity, and ensuring training announcements and materials are delivered.
• Ability to assist with training events, off‑site tours, and workforce development activities (e.g., SEaL to Sea, Meet the Fleet).
• Proficiency with Navy Enterprise Resource Planning (ERP), Waypoints Learning Management System, Total Workforce Management Services (TWMS), Human Resources Port (HR Port), and online reservation and collaboration tools.
• Strong attention to detail, problem‑solving ability, organizational and documentation skills.
• Ability to manage multiple concurrent tasks and schedules, communicate and coordinate with instructors, facility partners, and command personnel.
• Proactive approach to customer needs and service requests.

Preferred Skills And Qualifications

• Bachelor’s degree in business, administration, communications, or a related field preferred.
• Experience supporting military or federal workforce development programs.
• Strong written and verbal communication skills.
• Experience with Microsoft Office Suite and online collaboration platforms.
• Excellent time‑management skills and customer service orientation.

Responsibilities Training Coordination & Event Support

• Schedule training sessions, reserve classrooms, coordinate instructors, and ensure training spaces meet all requirements.
• Set up classrooms, laptops, projectors, and A/V systems to ensure connectivity for both in‑person and virtual events.
• Prepare training announcements, print and distribute materials, and support both online and in‑person training environments.

Facilities & Workforce Development Support

• Coordinate with facility partners to secure training and event space.
• Support large‑scale and special workforce development events, including tours and command‑wide programs (e.g., SEaL to Sea, Meet the Fleet).
• Assist with logistics planning, event setup, and coordination.

Systems & Administrative Support

• Use ERP, Waypoints, TWMS, HR Port, and online reservation systems to support training and workforce development needs.
• Facilitate ERP account setup and ensure users meet training and role requirements.
• Provide administrative assistance, documentation support, and customer service to training participants and stakeholders.

Compensation And Benefits

At NDi, we value our team and are committed to retaining top talent by…