Library Associate - Access Services

Library Associate
- Access Services

The University of North Georgia is accepting applications for a Library Associate
- Access Services. This position will provide circulation and access services to the students, faculty, staff, and visitors of the University of North Georgia Dahlonega Campus library.

Position will be responsible for managing technology inventory, coordinating room reservations, and for approving public notices for the library display space. Occasional night and weekend work is required. Occasional travel between campuses will be required. The position reports to the Library Services Coordinator.

Assists students, faculty, staff, and community patrons in person, by telephone, and by chat with check-in and check-out of library material, patron accounts in Alma & Banner, and reserves as needed. Provides directional and basic information about library and university services. Resolves patron account disputes and makes referrals as appropriate. Performs daily opening duties and monitors the safety and security of library users, library property, and facility.

Serves as the liaison between IT User Support and the Library Technology Center (LTC) for troubleshooting broken / malfunctioning equipment and printing supplies. Responsible for LTC meeting room reservations in coordination with the Gainesville Library approver and serves as backup for Gainesville when needed. Reviews and approves event flyers for the LTC public display space. Participates in collection maintenance work and projects including shelving, preparing new materials for circulation, shelf-reading, shelf cleaning, shifting, weeding, and inventories.

In conjunction with the Access Services / Library Services Coordinator and the Evening Supervisor, assists in training LTC student assistants and library staff. Participates in library committees and internal professional development activities. In the absence of the Library Services Coordinator, supervises library student assistants. Other duties as assigned.

Knowledge of productivity software (Word, Excel, etc.). Knowledge of automated systems including integrated library systems, Banner etc. Strong oral and written communication skills; excellent interpersonal skills with positive, customer-focus. Excellent problem-solving skills. Excellent technology troubleshooting skills. Ability to exercise initiative and good judgment as a team member. Ability to multi-task and prioritize duties. Must be able to stand for long periods, push/pull book trucks up to 100 lbs.

max, lift up to 25 pounds.

Associates Degree or equivalent college credit hours (60) Two years library or customer/public service-related experience. The ideal candidate will have experience in an academic library.

The proposed starting salary is: $15.87 hour.

Resume Cover Letter Unofficial Transcripts Contact Information for Three Professional References