Case Manager

Job Title: Case Manager

Location: UNG-Dahlonega, GA

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job : 292499

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society.

Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

The University of North Georgia is currently accepting applications for a Case Manager on the Dahlonega campus. The Case Manager serves as a non-clinical (non-confidential) advocate and case manager for undergraduate and graduate students s role requires sound judgment, compassion, and a student-centered approach to addressing referrals and coordinating care. Located on the Dahlonega campus, the Case Manager supports students across all six UNG campuses, including online learners, and reports to the Associate Dean for Student Care and Outreach.

This position is guided by UNG's Students First. Always. commitment and supports the Division for Student Engagement and Success's four pillars of student success:
Sense of Purpose, Belonging and Engagement, Academic Achievement, and Well-being. In alignment with the Office of the Dean of Students' mission, the Case Manager advocates for and supports students as they pursue their goals  role helps students navigate complex life circumstances, university policies, and processes, while promoting integrity, safety, and well-being across the campus community.

• Manage a student support caseload of mild to elevated level concerns, providing individualized care, tailored intervention, and consistent follow-up to students, and referring parties.
• Facilitate referrals to on and off campus services for students who face complex, hardship, and/or unforeseen circumstances (e.g., academics, death of loved one, financial, emotional distress, social adjustment, and other related concerns) that could affect their ability to be successful at UNG.
• Provide advocacy for students, with instructors as appropriate, ensuring their needs are communicated and addressed.
• Consult collaboratively with UNG offices and personnel, community organizations, and family members to assist students who experience various concerns that impact their progress and success elop collaborative partnerships.
• Create and sustain campaign efforts to educate faculty and staff on how to support students of concern, including how and when to make appropriate referrals.
• Deliver proactive messaging and educational outreach to promote student well-being, mental health awareness, academic resources, academic best practices, and more.
• Maintain student case files in Maxient, ensuring case notes and other records are maintained in accordance with university policies and federal and state regulations.
• Assist with data analysis to identify and assess evolving issues impacting student success and effectiveness of intervention models and resource delivery.

• Familiar with support services within a higher education or community setting to assist students/client.

• Master's degree required, preferred in social work, higher education, counseling, public health, public administration, student affairs.
• Minimum one year of working with student issues to include but not limited to Residence Life, Orientation, Advising, Student Counseling, or Case Management.

• The starting salary for this position is $54,778.

• Resume
• Cover Letter
• Unofficial Transcripts
• Contact Information for Three Professional References

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://(Use the "Apply for this Job" box below)..

The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality…