IT Student Technician - Institutional Student Worker

Overview

Job Title:

IT Student Technician - Institutional Student Worker

Location:

UNG - Gainesville
Regular/Temporary:
Temporary
Full/Part Time:
Part-Time
Job

The University of North Georgia (UNG) is accepting applications for an IT Student Technician position on the Gainesville campus. The IT Student Technician serves as a front-line support resource for students, faculty, and staff, assisting with a variety of basic technology-related issues. This role requires a high level of professionalism, responsibility, and confidentiality, and involves handling sensitive information and representing the IT department with integrity.

• Frontline Support:
  Assist students, faculty, and staff with basic technical issues.
• Personal device support: including check-in to perform troubleshooting and resolution.
• Troubleshoot hardware and software:
  Run computer scans, cleanup tools, and software updates; install software and recover license keys.
• Hardware installation: RAM and HDD upgrades.
• Inventory:
  Maintain inventory of IT equipment.
• Maintain technology resources:
  Support labs, printers, including toner and paper supplies.
• Other duties as assigned:
  Support additional technology-related tasks or special projects as directed.

• Basic understanding of computer hardware and operating systems (Windows, macOS).
• Common software applications (e.g., Microsoft Office, web browsers).
• Mobile device platforms (iOS, Android).
• Understanding of customer service principles.
• Effective verbal and written communication.
• Time management and ability to adapt and learn quickly; teamwork.
• Ability to lift 50 lbs.

• Must be enrolled at the University of North Georgia in the minimum of six (6) credit hours to qualify as a student worker.

• Preferably in the Computer Science or Computer Information Systems program.

• Resume
• Cover letter

Offers of employment are contingent upon completion of a background investigation including a criminal background check, confirmation of credentials and employment history, and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

The University of North Georgia is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. UNG is a federal contractor and desires priority referrals of protected veterans.

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position will not travel.
• This position does not require security clearance.

Please note:

the UNG career board updates daily; positions are subject to be removed without prior notice or before the posting expires.