Insurance Management Administrator

Join a regulated insurance management team supporting domestic general insurance clients across a range of policies and services. This role offers hands‑on experience in policy administration, claims support and client service.

• Supporting the Insurance Management team in delivering services to clients.
• Administering domestic general insurance policies, including premiums and client records.
• Handling client and policyholder enquiries in a professional and timely manner.
• Assisting with claims administration from notification through to settlement.
• Processing policy amendments, renewals, cancellations and lapses.
• Maintaining accurate and well‑organised records for audit purposes.
• Supporting premium processing and basic bookkeeping tasks.
• Assisting with debtor follow‑up and financial administration.
• Preparing and maintaining internal procedures and documentation.
• Liaising with internal teams, insurers and external providers.
• Supporting compliance, regulatory and data protection processes.
• Providing general administrative support and contributing to team activities.

The ideal candidate will have strong administrative and organisational skills, with attention to detail and the ability to manage routine tasks effectively. They will demonstrate clear communication skills and a professional approach when dealing with clients and colleagues. Previous experience in insurance administration, claims handling or financial services would be advantageous, along with an understanding of working within a regulated environment.

The successful individual will be proactive, reliable and team‑focused, with a willingness to learn and develop within an insurance management and brokerage environment.