Junior Crew Services Officer
Listed on 2026-01-14
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Entertainment & Gaming
Customer Service Rep
This role is a gateway into the world of yacht services, combining people coordination, compliance, and fast-paced operational support. If you enjoy working with people, staying organised, and keeping multiple moving parts on track, this position offers strong early-career exposure!
Duties for this role include, but are not limited to:- Act as the day-to-day point of contact for crew employment and payroll matters across an allocated yacht portfolio.
- Administer crew contracts and payroll from onboarding through to termination.
- Prepare and issue employment agreements within agreed service timelines.
- Maintain accurate crew records across systems and document management platforms.
- Liaise regularly with yacht owners, captains, and crew, handling queries professionally.
- Coordinate and monitor crew certification in line with MLC and flag state requirements.
- Track certification expiry dates and escalate compliance concerns where required.
- Arrange crew-related travel and record leave where applicable.
- Support crew recruitment activity when needed.
- Provide cover across the wider crew team and support yacht services projects as required.
The ideal candidate will be educated to A-level standard or above and have customer-facing or administrative experience. You will be highly organised, comfortable working to deadlines, and confident communicating with a wide range of stakeholders. This role suits someone keen to build a career in yacht services, with strong attention to detail and a proactive, solution-focused approach.
For a full job description or further information on this role please call 711188, or email If you wish to apply for this role, please submit your CV via the Apply Now button below.
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