Transfer Agency & Fund Administration Lead

Job

A senior leadership opportunity within a global private capital administration business, overseeing Transfer Agency and Fund Administration operations across multiple jurisdictions. This role combines strategic oversight, operational leadership and stakeholder management within a sophisticated private equity environment.

• Leading Transfer Agency and Fund Administration operations within the Private Capital Administration business.
• Overseeing end-to-end investor servicing activities and operational delivery.
• Managing outsourced and offshore operational relationships and governance frameworks.
• Monitoring KPIs, SLAs and operational risk controls across multiple jurisdictions.
• Supporting regulatory compliance including GFSC requirements, AML/KYC and FATCA/CRS obligations.
• Acting as a senior escalation point for operational and client matters.
• Building strong relationships with clients, internal stakeholders and service providers.
• Leading and developing teams across multiple locations.
• Supporting process improvement, operational resilience and automation initiatives.
• Participating in strategic change and transformation projects.

The ideal candidate will have extensive experience within Transfer Agency, Investor Services or Fund Administration, ideally within private equity or alternative assets. They will demonstrate strong operational leadership skills, including experience managing outsourced or offshore service models. Strong knowledge of GFSC regulations, AML/KYC and investor servicing processes is essential, alongside excellent communication and stakeholder management skills. Previous leadership experience within a senior operational environment is required, together with strong organisational, analytical and problem-solving abilities.

Professional qualifications such as CGI/ICSA or equivalent would be advantageous.