Manager - Company Secretary

** Company Secretarial - Vice President
**** Role

Location:

** Guernsey, Channel Islands Department:
Corporate Solutions

Employment Type:

Permanent, Full Time
** The Role &

Key Responsibilities:

** Supporting the Head of Corporate Solutions and the Senior Management Team in ensuring the efficiency of the section and that all processes undertaken are in line with the Company’s procedures. Acting as a role model for members of staff within the team (both local and Global Service Centres) and executing the duties of the role diligently and professionally. Building friendly and interpersonal relationships at all levels and undertaking responsibility for a portfolio of the Company’s clients.

A sound knowledge of Company Secretarial tasks with an ability to apply the relevant regulations and rules associated with Apex’s business activities is essential. Be a confident leader, with the capability to disseminate knowledge and expertise to others which will drive a culture of continuous improvement though apprenticeship and openness and contribute to the ongoing high performance of the section.
* All work undertaken within the team complies with relevant fund and corporate documentation and relevant regulatory requirements and anti-money laundering regulations.
* Monitor and appraise members of the team.
* Ensure all members of the team are following Company procedure at all times, identifying, and suggesting procedural improvements where appropriate.
* Promote excellent relationships with clients of the Company and their non-executive directors.
* Build effective relationships between individual team members and guide others in doing the same.
* Motivate and empower the team by building their capabilities.
* With support from the Head of Corporate Solutions and Senior Management Team, take the lead in developing and accessing team member objectives.
* Deputise if required during Head of Corporate Solutions and the Senior Management Team absences or wider team capacity issues.
* Provide cover to other sections in times of need.
* Manage, control and co-ordinate own workloads and workloads of others in the section.
* Assist in maintaining service level agreements and corresponding Key Performance Indicators, identifying performance trends, and suggesting strategies to increase quality and productivity within the department.
* Oversee the day-to-day work and training of team members.
* Be central to the oversight of quality and control of section work and meeting tight deadlines.
* Ensure work is undertaken in accordance with the Company’s procedures and checklists and meets deadlines.
* Assist in ensuring all outgoing correspondence and presentation of work is of the highest standard.
* Liaise confidently and knowledgably with clients and act as an escalation point where required.
* Liaise with key personnel in client groups to ensure that all Company Secretarial related operational issues are communicated effectively and disseminate feedback to the Head of Corporate Solutions with any related recommendations.
* Assist with ensuring all client requests directed to the team are responded to effectively and in timely manner.
* Communicate any client related issues of concern to the Head of Corporate Solutions and the appropriate Client Relationship Managers.
* Attend and participate actively in regular team meetings, driving key agenda items and assisting in implementation of decisions.
* Act as a Signatory.
# Technical
* Understand, assist, and delegate elements of new business processes, receiving assistance from appropriate members of the team
* Ensure maintenance of relevant statutory, regulatory and governance knowledge that may impact Apex and its clients and lead best practise by disseminating relevant updates to…