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Part-Time Multichannel Customer Service Advisor

Job in Dalkeith, Midlothian county, EH22, Scotland, UK
Listing for: Midlothian Council
Part Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 14000 - 17000 GBP Yearly GBP 14000.00 17000.00 YEAR
Job Description & How to Apply Below

Midlothian Council is seeking a Customer Service Advisor to deliver high quality support in a fast-paced, multi-service environment. As the first point of contact for many residents, you will manage a diverse range of enquiries with empathy, accuracy and professionalism.

The role is fixed-term for 1 year, 18 hours per week, Wednesday to Friday 10am to 4pm, based at Fairfield House. Applicants should have English and Maths at standard grade and a relevant customer service qualification.

The Part-Time Multichannel Customer Service Advisor role at Midlothian Council is now open for applications in Dalkeith, Scotland, United Kingdom.

This is an excellent opening to take on the Part-Time Multichannel Customer Service Advisor role at Midlothian Council.

As a Part-Time Multichannel Customer Service Advisor, you will play an important part at Midlothian Council in Dalkeith, Scotland, United Kingdom.

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