Technical Support Field Engineer
Job in
Dalkeith, Midlothian county, EH22 1DU, Scotland, UK
Listed on 2026-02-11
Listing for:
SCG Together
Full Time
position Listed on 2026-02-11
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Engineer, Hardware Engineer
Job Description & How to Apply Below
Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent SCG professionally while delivering high-quality technical service. Responsibilities:
Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment Install, configure, and maintain hardware, software, and network infrastructure Respond to service requests and incidents Troubleshoot and resolve issues efficiently, escalating where necessary Carry out preventative maintenance and system health checks Accurately document work completed, including reports and service notes Maintain a high standard of customer service and communication
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