Receptionist, Administrative​/Clerical

Overview

Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

We’re hiring to help clients with their questions, build relationships, and connect them with the right tax professional for their needs. You will be part of a culture that emphasizes collaboration, belonging, and service.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients the way they would like to be scheduled
• Help ensure all clients  needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience
• Experience in a fast-paced environment and previous customer service experience
• Ability to multi-task and strong organizational/time-management skills
• Computer proficiency with the ability to use Microsoft Office

• Focus on delivering excellent client service and creating a welcoming experience
• Ability to connect clients with the appropriate tax professional
• Professional communication and relationship-building skills

H&R Block invests in its people and offers benefits to support health, wellbeing, and financial wellness. Our culture emphasizes trust, care, and connections, helping you belong as part of a larger team.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.