Case Manager

Are you the orchestrator of order in a fast-paced legal setting, adept at maintaining the harmony between demanding case management tasks and client-focused services?

Do you seamlessly transition from managing complex legal schedules to handling high-volume client intakes, all while upholding a professional demeanor?

Is your meticulous approach to administrative tasks complemented by a deep commitment to client care and service?

Final question: When faced with a challenge, do you get excited or run away?

Based in Dallas, Georgia, Lonati Law Firm excels in personal injury law, blending over 30 years of experience with a personal touch that treats each client like family. We are dedicated to securing maximum compensation for accident victims, earning trust and reliability through our client-first approach.

As a Case Manager at Lonati Law Firm, you go beyond traditional legal tasks, directly impacting our clients' lives. You'll provide both legal support and emotional care, ensuring our clients feel understood and supported.

• Full cycle, comprehensive case management from intake interviews to discovery, treatment phase management, negotiation, settlement, and payments
• Proactively communicate with insurance carriers, medical providers, and other necessary entities
• Assist clients in treatment coordination and educate clients regarding treatment when necessary
• Handle financial aspects of cases
• Negotiate cases within parameters given by the attorney
• Self-sufficiently order medical records and other key documents as necessary throughout the case
• Draft and send all necessary key case documents
• Set up physical and digital files at case onset and update files meticulously
• Client Advocacy and Communication:
  Serve as the primary point of contact, offering guidance and empathetic support
• Administrative Excellence:
  Oversee all aspects of case management
• Decision Making & Problem Solving:
  Utilize expertise to tackle complex case scenarios and operational challenges
• KPIs:
  Client outreach, duration of days to get records and bills from providers, duration of days to get demands out

• Experience:
  
  Ideally with at least three to four years’ case management experience in personal injury law
• Results:
  Tangible, favorable-to-the-firm outcomes
• Roster/Case Size:
  Managing 80-100+ cases at any given time
• Proactive and Growth-Oriented:
  Eager to go the extra mile and committed to personal and professional growth
• Platform Familiarity:
  Past utilization of legal-based client CRMs
• Detail-Oriented: A professional who excels in managing complex details within legal processes
• Adaptable and Resilient:
  Comfortable in an evolving environment

• Client-Centered Approach:
  Become part of a firm that prioritizes the client experience
• Collaborative and Innovative Environment:
  Thrive in a dynamic setting that fosters creativity and innovation
• Commitment to Community and Ethical Practice:
  Engage in a career where your role extends beyond legal boundaries
• Empowering Culture:
  Join a team that values your contributions
• Impactful Work:
  Engage in meaningful work that genuinely impacts our clients' lives
• Retirement: 401k with eligibility post one-year tenure
• Recharge:
  Paid time off, including standard holidays and Extra Birthday PTO