Assistant Manager

Overview

Assistant Manager I role at Dollar Tree Stores. This position supports store operations, customer service, and team development.

• Assist with store functions and day-to-day store activities
• Provide positive, approachable customer service and address questions or concerns
• Organize and transfer merchandise from delivery to stockroom to sales floor; maintain seasonal areas
• Perform opening and closing procedures as needed
• Process corporate directives related to store activities (e.g., Pull and Hold/Destroy, Task Compliance, Key Survey information requests)
• Maintain promotional effectiveness of storefront fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash handling), and loss prevention
• Maintain a well-stocked sales floor and organized stockroom to company standards
• Protect and secure company assets, including store cash
• Adhere to policies and safety guidelines; ensure associates follow company policies
• Help the Store Manager supervise, train, and develop Store Associates
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders
• Ensure store cleanliness and order, including restocking and cleaning areas as needed
• Other duties as assigned

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics) is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Ability to lift up to 55 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

We offer a variety of rewards to support health, wealth, and well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will.