Office Administrator

Description

SUMMARY

The Office Administrator at Welltower’s Preston Center office will serve as the first point of contact for all visitors and employees, ensuring a professional, welcoming, and efficient front-office environment. This individual will oversee daily reception operations, manage guest experiences, coordinate office maintenance and repairs, and maintain inventory of supplies to support a smooth-running workplace. The ideal candidate is proactive, highly organized, and capable of balancing multiple priorities in a dynamic corporate environment.

KEY RESPONSIBILITIES

Reception & Guest Services

• Serve as the primary point of contact for all visitors, vendors, and deliveries.
• Manage the reception area to ensure it remains tidy, professional, and welcoming.
• Greet and direct guests, ensuring adherence to security and check-in procedures.
• Maintain visitor logs and issue temporary access credentials as needed.
• Coordinate meeting room reservations and ensure readiness for scheduled events.

Facilities & Maintenance Oversight

• Act as liaison with building management and vendors for maintenance, cleaning, and repair needs.
• Monitor and report facility issues (HVAC, lighting, furniture, etc.) to ensure timely resolution.
• Support office safety initiatives, including emergency preparedness and compliance with building regulations.
• Coordinate minor office improvements or service provider visits as needed.
  
  Maintain cleanliness and organization of shared spaces, including break rooms, conference rooms, and common areas, ensuring they remain tidy and presentable.

Inventory & Office Supplies

• Maintain accurate inventory of office and kitchen supplies.
• Place and track orders for supplies, snacks, and other consumables as needed.
• Monitor usage and establish efficient systems for reordering and stocking.
• Manage relationships with preferred suppliers and ensure cost-effective purchasing.

Administrative & Team Support

• Supervise and mentor reception or office support staff (if applicable).
• Support internal communications and assist with employee events and office functions.
• Partner with HR, IT, and Operations to ensure smooth onboarding for new employees.
• Provide administrative support for corporate initiatives or special projects as assigned.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

No travel is expected for this position.

MINIMUM REQUIREMENTS

• 3+ years of experience in a receptionist, office coordinator, or administrative support role; prior experience in a lead or supervisory capacity preferred.
• Excellent interpersonal and communication skills with a customer-service mindset.
• Strong organizational and multitasking abilities, with attention to detail.
• Proficiency with Microsoft Office Suite and familiarity with office management software or visitor management systems.
• Ability to handle sensitive information with discretion and professionalism.
• Must be able to lift and carry 15+ pounds when handling office supplies, snack deliveries, and other materials as needed.

CORE COMPETENCIES

• Professional demeanor and positive attitude.
• Proactive problem-solving and follow-through.
• Ability to prioritize and manage competing demands.
• Team-oriented with strong collaboration skills.
• Commitment to maintaining a well-functioning, safe, and welcoming office environment.

Applicants must be able to pass a pre-employment drug screen.

WHAT WE OFFER (US)

• Competitive Base Salary + Annual Bonus
• Generous Paid Time Off and Holidays
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Employer-matching 401(k) Program + Profit Sharing Program
• Student Debt Program –we’ll contribute up to $10,000 towards your student loans!
• Tuition Assistance Program
• Comprehensive and progressive Medical/Dental/Vision options

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.