Benefits Administrator

Here at Rehrig Pacific, we are all about our people. Since 1913, our organization has focused on sustainable supply chain solutions while creating a culture and atmosphere where amazing people, like you, are celebrated for doing their best work. Rehrig Pacific has grown to meet the needs of our industry consumers across the country and internationally. We are constantly creating innovative solutions to transcend the new standards set forth by our customers.

We find true fulfillment in helping others, both within the Rehrig Pacific family and in our communities. As servant leaders, we lead by example.

As part of the Total Rewards team, the Benefits Administrator supports the day-to-day execution of employee benefit programs by managing inquiries, processing enrollments and changes, and serving as a liaison between employees, vendors, and internal teams. This role ensures the accuracy and integrity of benefits and payroll data, assists with audits and year-end processes, and contributes to successful Open Enrollment. This individual must perform work of a confidential nature, thus must comply to specific security protocols.

• Monitor Benefits in-box daily, responding timely and accurately to all emails.
• Answer Total Rewards general number and respond to voicemail messages.
• Reconcile all benefits invoices, submit to accounting, and track accordingly.
• Reconcile electronic benefits file feed discrepancies and report any errors.
• Act as liaison between employees and benefit providers to research eligibility discrepancies.
• Review, and approve, or deny ADP benefits enrollment for new hire or qualified life event tasks.
• Support team with annual Open Enrollment processes including educating employees, travel, and various ADP tasks.
• Process Medical Support Orders, set-up payroll deductions, and notify agencies.
• Prepare and process outgoing mailers.
• Support monthly virtual benefits orientations.
• Review ADP and Fidelity data quarterly to ensure beneficiaries are listed and tasks are closed from previous quarter.
• Other benefits projects and tasks as needed.
• Monitor Total Rewards In-Box, responding timely and accurately to all emails.
• Provide support with audits and subpoena’s (pull payroll records, I9’s, etc.).
• Review/test year-end benefits deductions to ensure accuracy of payroll for following year.

• High school diploma or equivalent preferred
• At least 1-2 years of administrative experience
• Bilingual in Spanish preferred, but not required
• Strong interpersonal and communication skills, with ability to professionally communicate both verbally and written with employees and outside partners
• Proficient with Microsoft Office Suite
• Excellent organizational skills, time management, and attention to detail
• Working knowledge of ADP Workforce Now preferred
• Experience with Excel and basic formulas and pivots

Rehrig Pacific Company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsohere .