Administrative Assistant - Prior Authorization

Job Summary

The Admin Assistant supports individuals, large teams or department directors. They collect, review and analyze data and prepare reports, charts, budgets and other presentation materials. The role responds to or routes routine inquiries from external or internal sources, schedules and coordinates meetings, travel and other group activities, and may be responsible for creating reports and distributing them on a regular schedule.

• Completing prior authorizations.
• Accurately and rapidly prepares a variety of routine communications, reports, forms and correspondence.
• Coordinates production (formatting, copying, etc.) and dissemination of materials such as presentations, course handouts, grant proposals, conference and seminar materials, complex reports, brochures and displays.
• Manages vendor invoices to ensure that client and vendor billing is accurate and handled in a timely manner.
• Schedules, organizes and operates conferences, seminars and events, including recommending vendors, overseeing production and distribution of materials, coordinating logistics and serving as liaison with internal and external vendors.
• Takes meeting minutes and disseminates them to appropriate parties.
• Answers and screens phone calls for the office or department; routes calls as appropriate within established customer service guidelines; accurately records messages and delivers them to the appropriate party in a timely manner.
• Greets visitors, guests and/or employees promptly and courteously, ascertaining their needs and providing assistance in accordance with established policies and procedures.
• Plans and schedules calendars based on consultation, resolves calendaring conflicts and arranges travel in compliance with organizational policies.
• Monitors supply levels and orders accordingly; receives, stores and distributes supplies.
• Performs service and maintenance activities related to minor equipment (changing ribbons, toners, calling repairmen, etc.).
• Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures.

• Knowledge of office procedures.
• Able to provide consistently excellent customer service with empathy, patience and confidence.
• Able to maintain the confidentiality of sensitive and confidential information obtained through the course of completing assignments.
• Interpersonal skills to interact with a wide range of constituencies.
• Skilled in document management, including sorting and filing techniques, and records retention to maintain accurate records.
• Able to communicate thoughts clearly, both verbally and in writing.
• Must be able to read, write and follow instructions and flow chart protocols.
• Able to maintain a calm and helpful attitude, even under times of stress, and take appropriate and reasonable steps to resolve issues.
• Able to work carefully, with a high attention to detail.
• Advanced computer skills, including but not limited to typing, information security, electronic medical documentation, handheld scanning and email.
• Proficient with MS Office suite including Word, Excel and PowerPoint.

Our competitive benefits package includes the following:

• Immediate eligibility for health and welfare benefits.
• 401(k) savings plan with dollar‑for‑dollar match up to 5%.
• Tuition reimbursement.
• PTO accrual beginning Day 1.

Note:

Benefits may vary based upon position type and/or level.

• Education:
  
  H.S. Diploma/GED Equivalent.
• Experience:
  
  2 Years of Experience.