Department Coordinator, Academic Programs

The Department Coordinator manages the administrative operations that support college students, faculty, and academic programs from enrollment through graduation. This position coordinates student registration and records, monitors degree progress and academic requirements, supports course scheduling and faculty administration, and ensures timely communication among students, faculty, University offices, and external program partners. Working collaboratively with faculty program directors and University partners, the Department Coordinator resolves operational issues, maintains accurate program information, coordinates financial and personnel processes, and supports student engagement, retention, and continuous program improvement.

The role requires strong organizational skills, sound judgment, initiative, and the ability to manage multiple administrative processes through completion while referring academic decisions to the appropriate faculty members and University officials.

• Enrollment, Student Records, and Degree Progress
• Coordinate course registration, enrollment permissions, add/drop requests, student status changes, and exceptions to standard registration processes.
• Identify required forms, documentation, and approvals; follow up with students and University offices to ensure timely processing and resolution of issues.
• Maintain accurate and current student records, including enrollment status, leave of absence, and discontinuation information.
• Review degree progress, transfer credit requests, academic standing, and program requirements; identify discrepancies and coordinate follow-up with the appropriate faculty and University offices.
• Monitor registration holds, incomplete requirements, and other administrative barriers to student progress.
• Serve as a primary point of contact for students regarding administrative processes, registration, deadlines, program requirements, and University resources.
• Coordinate start-of-term and end-of-term communications with students and program partners.
• Assist students in navigating registration holds, enrollment issues, and established University procedures.
• Maintain current student rosters and records related to enrollment status, leave, and discontinuation.
• Track student feedback, satisfaction, and retention indicators; share relevant information with program leadership to support student success and program improvement.
• Provide administrative guidance and process information while referring academic advising decisions and policy exceptions to the appropriate faculty or University officials.
• Coordinate course scheduling, schedule changes, and related entries in University systems.
• Support faculty credentialing, contracting, onboarding, and account-access requests.
• Collect and maintain required faculty documentation, teaching assignments, and course development records.
• Monitor the submission of final grades and incomplete-grade agreements; follow up with faculty and relevant offices on missing grades or documentation.
• Coordinate administrative activities associated with course delivery and faculty appointments in collaboration with program leadership and University partners.
• Process and track student scholarships, awards, and related documentation and approvals.
• Coordinate faculty teaching and course development payments, contracts, and supporting documentation.
• Prepare information for partner invoice review and payment processing in coordination with program leadership and University financial offices.
• Process invoices and related approvals as assigned, monitor expenditures against established budgets, and identify discrepancies or items requiring follow-up.
• Coordinate student worker hiring, onboarding, payroll documentation, and biweekly time approvals.
• Maintain accurate financial and personnel records and ensure administrative processes are completed in accordance with established University procedures.
• Serve as an operational liaison among faculty program directors, students, the Registrar’s Office, Conference Services, other University offices, and external program partners.
• Track requests and administrative processes through completion, ensuring timely follow-up and clear communication among stakeholders.
• Coordinate the exchange of accurate information related to enrollment, student records, course administration, financial transactions, and established University procedures.
• Help identify and resolve operational issues, escalating…