Receptionist - State Farm Agent Team Member

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching

Kathy Wall – State Farm Agency | Dallas, TX

Kathy Wall’s State Farm agency in Dallas, TX, is seeking a friendly, organized, and customer-focused Receptionist to join the team. This position is ideal for someone who enjoys helping people, keeping an office running smoothly, and creating a welcoming experience for every customer.

The ideal candidate is professional, detail-oriented, and comfortable communicating with customers while supporting daily office operations. If you enjoy working with people and are interested in growing your skills in the insurance industry, we encourage you to apply!

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Answer incoming calls, respond to general inquiries, and manage office communications.
• Schedule appointments and maintain an organized calendar.
• Maintain accurate customer records and assist with administrative duties.
• Identify opportunities to connect customers with insurance products and services.
• Provide excellent customer service and follow up on customer needs.
• Support the team with daily office tasks and special projects.
• Help maintain a professional, welcoming, and organized office environment.

Qualifications

• Previous experience in reception, customer service, or an administrative role preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy office.
• Comfortable speaking with customers and participating in sales-related conversations.
• Basic computer skills, including Microsoft Office and customer relationship management (CRM) systems.
• Positive attitude, willingness to learn, and a team-oriented mindset.

What Happens Next?

Thank you for your interest in joining our team! We will review your application and contact you within 24 hours regarding the next steps.