Front Desk & Office Coordinator

Leon Capital Group is a diversified holding company headquartered in Dallas, Texas, with operating businesses and investments across real estate, healthcare, financial services, and private equity. Our office hosts investors, executives, and partners from around the world, and the experience begins the moment they walk through our doors.

The Front Desk & Office Coordinator is the first face of Leon Capital Group and the operational anchor of our Dallas headquarters. This is not a passive reception seat. It is an ownership role for someone who takes pride in a flawless guest experience, anticipates needs before they surface, and keeps a busy executive office running smoothly behind the scenes.

You will report to the executive team, Leon Capital Group's Executive Assistant & Operations Manager and Executive Assistant & Communications Manager, who direct your work, handle escalations, and lead the interview and onboarding process. You will take full ownership of the front desk, guest experience, conference rooms, mail operations, and day-to-day office upkeep.

• Greet and host all guests with warmth and polish, maintaining a consistent, professional presence at the front desk throughout the day.
• Confirm all in-person meetings ahead of time so guests are expected and the team is prepared.
• Manage the front desk email inbox, responding to and routing inquiries promptly.
• Proactively communicate room assignments to guests and internal team members.
• Receive and escort vendors and service providers, knowing the purpose of each visit and getting them where they need to be (scheduling, payment, and building management coordination remain with the executive team).

• Own the conference room calendar across all five rooms, preventing conflicts, overlaps, and back-to-back scheduling issues.
• Prepare conference rooms and hotel offices before every meeting: seating, lighting, technology check, beverages, and catering.
• Check hotel offices every morning: confirm upcoming traveler reservations, have the office ready at the start of the day, block it on the calendar, and flip the physical door tag between Reserved and Empty.
• Print and assemble meeting documents and decks for important meetings, leaving them ready in the conference room ahead of time.
• Reset and clean all conference rooms after every meeting.
• Support company-wide meetings: set up conference calls with screen share and video, pull up presentation documents, coordinate lunch orders, and close everything out afterward.

• Sort, route, and distribute daily mail across 12+ entities using the internal routing guide, and drop off outgoing mail.
• Handle outgoing shipments on behalf of the admin team (Fed Ex, executive gifts, documents); this role supports admin team mailings only, not company-wide shipping.
• Receive, sort, and distribute packages and deliveries (Fed Ex, UPS, USPS, Amazon), including putting away grocery deliveries.
• Manage the office's ticketing system, triaging and resolving requests within the 48-hour response standard.
• Submit and track maintenance work orders through the building management platform, following through to resolution.
• Break down boxes and manage deliveries to keep common areas clean and clear.

• Conduct structured morning and afternoon walk-throughs of conference rooms, hotel offices, break rooms, printer stations, and common areas, fixing issues on-site.
• Order catering and snacks for both office restocking and meetings.
• Manage snack and coffee station inventory across both break rooms, including overall break room upkeep and dishwasher rotation.
• Maintain coffee and espresso equipment: clean machines, empty grounds…