Program Services Assistant II CM-PT

Weekly Work Hours
19.5
Compensation Range
N03-Hourly
Hourly Rate
$24.47 Hourly
FLSA
United States of America (Non-Exempt)

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• Academic (Faculty) positions require an on-campus presence,even when teaching online courses, in accordance with statelaw.

Staff

Provides assistance to the director and/or program coordinator in planning, developing, and the general operation of a specificgrant and/or a specific district-based program.

• Ability to utilize computer technology to access data, maintain records, generate reports.
• Able to assist students with assessment, course selection, and progress monitoring.
• Provides excellent customer service to students and clients.
• Ability to maintain confidentiality regarding content of all programs, child, family and staff records.
• Must have strong organizational skills, ability to multi-task,detail-oriented approach to work, strong decision-making skills,good follow-up, ability to complete tasks.
• Able to adhere to the district, college and department policies, procedures, and practices.
• Must be able to recruit prospective students from the generalcollege population to meet specific grant/program requirements.
• Excellent oral and written communication skills in order to effectively interact with individuals within the Dallas College community.
• Strong knowledge and experience providing effective customer service.

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Occasionally may be required to lift and carrymaterials weighing up to 10 pounds.

• High School Diploma plus four (4) years of experience.
• Bilingual preferred.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

• Primary resource person for students; provides programinformation, and enrollment process to current and prospective students.
• Assists the director/program coordinator in coordinating and preparing special reports, answers requests for information, whichmay include compiling and summarizing data from files/records.
• Screens calls, visitors, and mail; requisitioning supplies and equipment; composing correspondence, verifying operating reports for accuracy and implementing changes where required.
• Coordinates the integration of various grant/program services with existing college services.
• Maintain complex division files including highly confidential information about students, and evaluations profile (IAP, GPA, and financial aid needs).
• Interacts with District Resource Development staff to stayabreast of reporting needs and documentation requirements.
• Performs bookkeeping functions and monitors allocatedbudgets.
• Plan, coordinate and manage day-today activities of a stafflargely comprised of part-time employees, students, tutors and/or volunteers.
• Analyzes prospective student eligibility based on program requirements.
• Utilizes excellent communication skills and the ability to interact with internal/external stakeholders and constituents within the Dallas College community network.
• Provide excellent customer service.
• Completes required Dallas College Professional Development training hours per academic year.
• Performs related duties as assigned.

The intent of this job description is to provide arepresentative summary of the major duties and responsibilitiesperformed by incumbents of this job and shall not be construed as adeclaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specificallypresented in this description. Position requires regular and predictable attendance.

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students.

Comprising seven campuses located around the Dallas/Fort Wortharea, we are one of the largest community college systems in thestate of Texas. We strive to be a leader in the community collegespace, placing students at the center of everything we do.

Dallas College is…