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Records Support Specialist — White-Glove Client Liaison

Job in Dallas, Dallas County, Texas, 75201, USA
Listing for: Steno Agency, Inc.
Full Time position
Listed on 2026-11-06
Job specializations:
  • Administrative/Clerical
    Clerical, Office Administrator/ Coordinator
  • Customer Service/HelpDesk
    Clerical, Customer Service Rep, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 33000 - 40000 USD Yearly USD 33000.00 40000.00 YEAR
Job Description & How to Apply Below

Steno is hiring a Records Support Specialist to be the first contact for Records Retrieval clients. You will handle inbound calls, emails, and tickets, translating updates for clients and coordinating with internal teams. You will help shape playbooks and knowledge bases as Records grows.

The role requires calm under pressure, strong communication, and 1–3 years of phone-based customer support experience. A remote-friendly, fast-paced environment is offered with competitive benefits.

Are you ready to take on the Records Support Specialist — White-Glove Client Liaison role at Steno Agency, Inc.?

The following opening is for a Records Support Specialist — White-Glove Client Liaison with Steno Agency, Inc.

Our team is growing, and we are hiring a Records Support Specialist — White-Glove Client Liaison in United States.

This Full Time opening is for the Records Support Specialist — White-Glove Client Liaison role at Steno Agency, Inc.

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