Event Operations Assistant

Dockland Media Group is a trade show and conference organizer focused on delivering professional, well-managed events for a range of industries. The company plans and executes conferences and exhibitions that connect businesses, thought leaders, and attendees in engaging environments. Team members collaborate to manage logistics, vendor relationships, and attendee experience to ensure high-quality events. Dockland Media Group values organized, detail-oriented professionals who help create smooth, impactful event experiences for participants.

The Event Operations Assistant is a full-time remote role supporting the planning and execution of trade shows and conferences. This position assists with event logistics, including coordinating timelines, tracking deliverables, and updating internal documentation. Responsibilities include communicating with vendors, exhibitors, speakers, and participants to answer questions and provide clear, timely information. The role involves helping manage registration data, preparing reports, and monitoring event operations to ensure a positive attendee experience.

The Event Operations Assistant collaborates with the operations team, provides general administrative support, and helps resolve basic operational issues before and during events.

• Operations and Operations Management skills to support event logistics, timelines, and workflows.
• Analytical skills to manage data, spot issues, and contribute to process improvements.
• Strong Communication and Customer Service skills to interact with vendors, clients, and attendees professionally.
• Ability to work effectively in a remote environment, with solid time management and attention to detail.
• Proficiency with common office software (e.g., spreadsheets, documents, email) and basic event management tools.
• Experience in events, conferences, or similar operational roles is an advantage.
• Relevant education or training in business, event management, or a related field is beneficial.