Account Manager

Overview

Recruitment Manager, Americas at Trans Perfect

• Position Summary:
  
  The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
• Develop prospective clients through strategies including internet research, trade show lists, referrals, various professional directories and personal investigation.
• Foster and close new clients through referrals, cold calling, networking, and other means (trade shows, regional organizations, etc.).
• Responsible for growing new business from existing clients, including working with senior leadership to expand current relationships and upsell the Trans Perfect portfolio.
• Creatively problem solve to improve current new business development strategy.
• Negotiate rates and deadlines with prospective and current clients.
• Educate prospective and existing clients regarding the translation process, including Trans Perfect’s rates, justification for turnaround time, and competitors’ information.
• Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a quality product.
• Consistently follow up with clients to ensure satisfaction with delivery, quality and customer service.
• Understand all industries that Trans Perfect markets to, including industry leaders, current events and other pertinent data.
• Perform other special projects or duties when required.

• Required Skills:
  
  Excellent written and verbal English communication skills.
• Minimum Bachelor’s degree or equivalent.
• Excellent problem solving and analytical skills.
• Strong interpersonal skills.
• Effective time management.

For more than 25 years, we have honed a culture where ideas are shared and new ventures are encouraged. In this fast-paced environment, employees grow alongside the organization. From Intern to President, every employee should have a voice and contribute to the services we offer our clients.

We offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other Trans Perks. You even get your birthday off because we’re glad you were born.

Trans Perfect provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Translation and Localization