Operations Manager, Legal Records & Compliance

Tri Delta is seeking an Operations Manager, Legal Records & Compliance
to create and maintain the infrastructure that keeps the organization legally compliant, contractually protected, and operationally sound. This role serves as the organizational authority on administrative compliance and documentation standards.

The ideal candidate
is a detail-oriented, high-accountability professional capable of exercising independent judgment and closely collaborating with legal counsel and senior leadership.

The role is remote eligible
. Candidates must be physically located in the US and eligible to work in the US without sponsorship.

• Mission driven culture

• Excellent work environment

• Paid vacation & holidays

• Benefits including health insurance (medical, dental, & vision), retirement, & life insurance

• Industry leading professional training

• Growth & promotion opportunities

• Status:
  Full-Time / Exempt

• Salary: $55,

• Location:
  
  Remote eligible

• Travel: 4-6 times per year

• Supervised by:
  Director of Operations, Work Transformation

• Supervises: n/a

• Driving Status:
  Occasional

Responsibilities will include, but are not limited to, the following:

• Maintain a centralized contract repository and ensure all agreements are current, accessible, and properly executed
• Track key contract milestones, including expiry dates, renewal windows, and performance obligation, proactively alerting stakeholders
• Coordinate with legal counsel on contract reviews

• Design and maintain a comprehensive records management program governing the creation, organization, retention, and disposal of organizational documents
• Ensure records practices comply with applicable legal, regulatory, and audit requirements.
• Maintain the records retention schedule with input from department leaders
• Serve as the point of contact for business records requests, including responses to audits

• Own all business entity registrations, including state and local filings and registered agent relationships
• Track and manage all business licenses, permits, and regulatory registrations, ensuring timely renewals and no lapses in good standing.
• Maintain an organized inventory of all active registrations, licenses, and permits with renewal calendars and ownership assignments
• Support the Housing team as properties transition into the Tri Delta Housing portfolio

• Develop and maintain policies and SOPs
• Maintain enterprise-wide operational documents and collaborate across the enterprise to ensure documents are accurate and updated
• Manage the library of organizational resources
• Collaborate with the Fraternity team to ensure that records become part of the Fraternity's historical archives when appropriate

• Abide by and lead others in Tri Delta's project management process and practices.
• Receive and act on feedback; focus on self-development to become the best version of yourself.
• Pursue open and consistent communication with Tri Delta employees and volunteers.
• Conduct all work with a focus on elevating Tri Delta's brand as a premier women's organization dedicated to helping women live, learn, and lead - with Purpose, for a lifetime.
• Be passionate about serving others (e.g., Tri Delta employees, Board members, collegiate and alumnae members) and helping them become the best versions of themselves.

• Bachelor's degree or equivalent experience
• 2 years of hands-on experience in operations, contract administration, or a related administrative compliance function
• Exceptional organizational skills with meticulous attention to detail
• Proficiency with Microsoft Office and document management systems

• Experience in a membership-based organization, nonprofit, or association
• Experience with Salesforce reporting and dashboards
• Experience leading change management and training staff
• Familiarity with multi-state business registration requirements
• Experience supporting legal, compliance, or executive functions

• We do require successful completion of a background check and drug test. If this is a concern, please discuss it with the hiring team during your first interview.
• Tri Delta does NOT use AI or algorithm-based tools in our hiring process.

Tri Delta's employees are called to kindness, appreciate each other's unique abilities, and value diverse perspectives. We…