Product Design Senior Lead

The Product Design Senior Lead leads product design for complex, AI-enabled legal products and platforms, translating business needs and product strategy into clear product direction and high-quality user experiences. This role leads work from discovery and problem framing through product definition, prototyping, delivery, and iteration, partnering closely with Product Management, Engineering, and business stakeholders to address complex workflows and deliver meaningful business and user outcomes.

The Senior Lead also establishes high standards for UX and UI quality, and advances AI-enabled approaches that improve the speed and effectiveness of product discovery, validation, and delivery.

Duties and Responsibilities:

Lead discovery and problem framing with stakeholders to understand business processes, user needs, constraints, decision points, and opportunities and translate findings into actionable product direction.

Develop deep understanding of complex business domains and workflows to identify root problems, challenge assumptions, and prioritize opportunities based on business and user needs.

Model complex systems and end-to-end workflows, including roles, handoffs, business rules, exceptions, dependencies, information architecture, and decision points, to inform effective product solutions.

Translate product strategy and ambiguous business problems into product concepts, desired outcomes, priorities, and coherent end-to-end experiences.

Partner with Product Management and Engineering to shape product priorities, roadmaps, requirements, tradeoffs, and delivery decisions within established product and business strategy.

Lead iterative prototyping and evaluation of product concepts, partnering with Engineering to test assumptions, assess feasibility, compare alternatives, and reduce delivery risk.

Lead product design through delivery and iteration, establishing and maintaining high standards for product thinking, interaction design, information architecture, visual design, and overall user experience.

Define measures of product and experience success and use research, usability testing, product signals, analytics, and user feedback to evaluate outcomes and inform ongoing product decisions.

Provide guidance and feedback to Product Design team members by setting expectations, delegating ownership.

Advance AI-enabled design practices and communicate product direction and recommendations to stakeholders, using emerging AI, research, and prototyping capabilities to accelerate learning while building alignment around priorities, tradeoffs, and proposed investments.

Education and/or

Experience:

Required:

Bachelor’s degree in Design, Human-Computer Interaction, Product Management, or a related field, or equivalent professional experience.

A minimum of 8 years of experience in product design or related roles, including demonstrated experience leading product design initiatives and teams through discovery, definition, prototyping, delivery, and iteration.

Experience designing complex enterprise products, workflows, or platforms involving multiple personas, handoffs, business rules, exceptions, and information dependencies.

Demonstrated ability to analyze ambiguous business problems, develop domain knowledge, challenge assumptions, evaluate competing approaches, and translate findings into effective product solutions.

Experience partnering with Product Management, Engineering, and business stakeholders to inform product direction, requirements, feasibility, priorities, tradeoffs, and delivery decisions.

Experience applying AI-enabled tools and approaches to product design, research, prototyping, or product development.

Strong communication and influence skills, with the ability to articulate product rationale,…