Project Manager, Operations Management

The Project Manager in technology is responsible for overseeing and leading multiple technology projects within specified timeframe, scope, and costs. This role involves creating and controlling the schedule, budget, and resourcing for projects, managing the implementation and delivery of new technology capabilities while involving multiple cross-functional stakeholders to ensure a successful rollout.

Location This role is based at Topgolf HQ in Dallas, TX, with an expectation of four days per week in the office and one day remote.

About the Role At Topgolf, technology projects depend on a lot of teams moving together; product management, engineering, design, marketing, BI, sales, and operations all need to stay aligned to land something successfully. That's where you come in. You could be assigned to mobile, web, in-venue tech, e-commerce, or whatever's next; wherever you land, you'll own the coordination that makes your concurrent projects succeed, keeping stakeholders aligned on what's realistic, and you won't be afraid to hold a line on scope or timeline when it's the right call.

You'll be trusted to bring structure to complexity.

What You'll DoCreate and maintain project artifacts (charters, plans, schedules, RAID logs, etc.) and manage 2-3 concurrent projects from initiation to close

Partner with stakeholders and team members across functions to clarify scope, resolve blockers, and drive decisions to closure

Track and communicate project status, translating day-to-day execution detail into clear risk, timeline, and health reporting for leadership and cross-departmental stakeholders, including directors and senior managers

Partner closely with Product Managers to translate product priorities into executable project plans, surfacing tradeoffs and sequencing conflicts early

Align cross-functional team members around shared priorities and hold the team accountable to commitments and deadlines

Critical Skills & Experience Requirements3-5 years managing technology projects from initiation through delivery3+ years managing multiple concurrent projects (2-3+) with competing timelines3+ years creating and maintaining project artifacts (charters, schedules, status reports, RAID logs) with minimal oversight3+ years working directly with cross-functional stakeholders without formal authority, including navigating competing priorities across teams3+ years communicating project status and risk to senior stakeholders, including directors and senior managers, with the judgment to know what to escalate and when3+ years working within Agile or hybrid Agile/Waterfall delivery environments3+ years using a PMIS or project tracking tool (e.g., Smartsheet, Jira)
Experience contributing to or shaping PMO processes and standards, not just operating within them

What You'll BringA knack for zooming out to see the big picture without losing track of the details that make or break a project

Proven ability to bring people together around a shared goal and drive alignment across teams, even without formal authority over themA steady hand under pressure, with the experience to anticipate where priorities or timelines are likely to shift before they do Clear, confident communication, whether you're talking to an engineer or a VP, with the judgment to tailor the message to the audience

Sharp instincts for knowing when to raise a flag and when to keep pushing forward, built from experience navigating real tradeoffsA track record of helping shape and strengthen how a PMO runs, bringing ideas and feedback as our practices take shapeBENEFITSFree Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.

View team member benefits here.

ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its…