Associate Commissions Business Analyst

Serve our Integrity Businesses by supporting the onboarding and management of business units to the Integrity Commissions system, Integrity CONNECT Commissions.

Support onboarding projects with the Operations, business units and/ or shared services team. Collect and analyze carrier and business unit files. Develop in depth understanding of Commission Platform capabilities. Document and understand upstream and downstream impacts. Create carrier mapping guides. Upload carrier commission file to identify contracting errors and exceptions. Work with Business Analyst, Lead or Manager to identify business contracting team action plan.

Will develop expertise in the Integrity CONNECT system/ data driven processes and manual/people processes to complete the processing of commission statements for payment.

Will learn the Integrity CONNECT system/ data driven processes and manual/ people processes to complete the processing of commission statements for payment.

Will learn to work with business units to understand their current process and map those into the Integrity CONNECT system and processes.

Will learn to work with historical paid data and schedules to implement the business unit rules in the system.

Will learn how to provide BU Contracting team with exceptions to be resolved, and when to escape contracting data issues that are persistent or increasing to Senior, Lead or Manager.

Will learn how accurately validate the commission calculations in their processing and onboarding scenarios.

Will learn how system reporting is handled and store by the business team.

Will learn how commissions are calculated and paid.

Skilled in use of analytical techniques in calculating amounts, researching issues and identifying variances.

Skilled in using critical thinking skills to determine the best solution for system error messages and incorrect calculations.

Skilled in applying intermediate excel user skills and generating appropriate/ required outcomes.

Skilled in creating professional written and verbal communication to business units or payees including presentations and reports.

Skilled in researching issues, problems or concerns to develop a written recommendation.

Ability to demonstrate Adaptability with changing circumstances and priorities dictates a new focus and priority.

Ability to demonstrate Logical Reasoning when analyzing information and drawing conclusions.

Ability to demonstrate Responsibility for the work assigned to deliver a high quality and timely outcome.

Ability to demonstrate Active Listening while interacting with business and SSC teams, focusing on their communication and not asking repetitive questions.

Ability to demonstrate Compassion on the onboarding team when conflicting priorities and issues arise.

Ability to demonstrate Personal Motivation in completing or exceeding BU project time frames.

Ability to Lead Collaborative Discussions across multiple functional departments or businesses to achieve a common goal or outcome.

Entry level business analytics experience including system processes and capabilities, payment structures and workflows.

Entry level experience in insurance operations, bookkeeping or accounting transactional processes that may include accounts payable, policy administration, claims, commission calculations or reconciliation experience preferred.

Entry level Insurance or financial services experience preferred.

High School Diploma or GED required.

Bachelor’s degree in finance, business administration, accounting or mathematics preferred.

n/a

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