Partner Development Business Analyst

Position Title: Partner Development Business Analyst

Requisition : R101525

Location: Dallas, TX

Full/Part-Time: Full time

About Us: Learfield is the leading media and technology company powering college athletics. Through its digital and physical platforms, Learfield owns and leverages a deep data set and relationships in the industry to drive revenue, growth, brand awareness, and fan engagement for brands, sports, and entertainment properties. With ties to over 1,200 collegiate institutions and over 12,000 local and national brand partners, Learfield’s presence in college sports and live events delivers influence and maximizes reach to target audiences.

With data-based solutions for a 365-day, 24/7 fan experience, Learfield enables schools and brands to connect with fans through licensed merchandise, game ticketing, donor identification for athletic programs, exclusive custom content, innovative marketing initiatives, NIL solutions, and advanced digital platforms. Since 2008, it has served as title sponsor for the acclaimed Learfield Directors’ Cup, supporting athletic departments across all divisions.

Our people-first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make Learfield an exciting place to work.

Powering the connection of fans to the brands and experiences they love.

Build Trust | Be Fans of One Another | Power Tomorrow | Create & Connect Communities | Have Fun

The Partner Development Business Analyst supports the Partner Development team through business analysis, operational oversight, and process improvement initiatives. This role helps ensure the systems, reporting, and workflows that support partner management and revenue growth are accurate, efficient, and scalable.

Working cross-functionally across Salesforce, reporting, contracts, customer support, finance, and project management workflows, the Business Analyst will leverage data-driven insights and sound judgment to prioritize initiatives, resolve operational challenges, and recommend strategic improvements. This position also manages a small portfolio of high school and junior college partners, providing valuable exposure to sales, account management, and partner development, with a pathway toward future Partner Development Manager opportunities.

• Manage post-sale contract and operational workflows, ensuring completed deals are accurately transitioned across internal systems and teams.
• Analyze partner performance, revenue trends, sales pipeline health, renewals, and operational metrics to identify risks, opportunities, and actionable recommendations for leadership.
• Lead the design, implementation, documentation, and continuous improvement of business processes across Salesforce, contract management systems, Jira, Taskland, and related platforms.
• Establish and maintain Salesforce governance standards, monitor data integrity, and implement corrective actions to improve CRM accuracy and effectiveness.
• Coordinate Partner Development initiatives across Finance, Operations, Product, Design, Support, SIDEARM Extended, and other internal teams.
• Evaluate and assist with prioritizing Tier 2 customer support issues, coordinating appropriate follow-up and escalation when necessary.
• Identify operational risks, process gaps, reporting issues, workflow bottlenecks, and inefficiencies, and implement solutions that improve performance, scalability, and business outcomes.
• Develop dashboards, reports, and analyses that support informed decision-making and operational visibility.
• Manage a small portfolio of high school and junior college partners, including renewals, proposals, account management activities, and revenue growth opportunities.
• Support accounts receivable follow-up and collections coordination, helping resolve outstanding issues in partnership with Finance and Partner Development stakeholders.
• Perform additional analytical, operational, and commercial responsibilities as needed to support departmental objectives and broader company initiatives.

• Bachelor's degree required.
• 2+ years of experience in business analysis, sales operations, revenue operations, commercial operations, project management, or a related field.
• Strong Salesforce experience with a demonstrated understanding of CRM…