Associate Commissions Business Analyst

** Job Summary
** Serve our Integrity Businesses by supporting the onboarding and management of business units to the Integrity Commissions system, IntegrityCONNECT Commissions.  
** Responsibilities
* ** Support onboarding projects with the Operations, business units and/ or shared services team.
* Collect and analyze carrier and business unit files.
* Develop in depth understanding of Commission Platform capabilities.
* Document and understand upstream and downstream impacts.
* Create carrier mapping guides.
* Upload carrier commission file to identify contracting errors and exceptions.
* Work with Business Analyst, Lead or Manager to identify business contracting team action plan.  
** Position Requirements (Knowledge, Skills, and Abilities)
*** Will develop expertise in the IntegrityCONNECT system/ data driven processes and manual/people processes to complete the processing of commission statements for payment.
* Will learn the IntegrityCONNECT system/ data driven processes and manual/ people processes to complete the processing of commission statements for payment.
* Will learn to work with business units to understand their current process and map those into the IntegrityCONNECT system and processes.
* Will learn to work with historical paid data and schedules to implement the business unit rules in the system.
* Will learn how to provide BU Contracting team with exceptions to be resolved, and when to escalate contracting data issues that are persistent or increasing to Senior, Lead or Manager.
* Will learn how to accurately validate the commission calculations in their processing and onboarding scenarios.
* Will learn how system reporting is handled and store by the business team.
* Will learn how commissions are calculated and paid.
* Skilled in use of analytical techniques in calculating amounts, researching issues and identifying variances.
* Skilled in using critical thinking skills to determine the best solution for system error messages and incorrect calculations.
* Skilled in applying intermediate excel user skills and generating appropriate/ required outcomes.
* Skilled in creating professional written and verbal communication to business units or payees including presentations and reports.
* Skilled in researching issues, problems or concerns to develop a written recommendation
* Ability to demonstrate Adaptability with changing circumstances and priorities dictates a new focus and priority.
* Ability to demonstrate Logical Reasoning when analyzing information and drawing conclusions.
* Ability to demonstrate Responsibility for the work assigned to deliver a high quality and timely outcome.
* Ability to demonstrate Active Listening while interacting with business and SSC teams, focusing on their communication and not asking repetitive questions.
* Ability to demonstrate Compassion on the onboarding team when conflicting priorities and issues arise.
* Ability to demonstrate Personal Motivation in completing or exceeding BU project time frames.
* Ability to Lead Collaborative Discussions across multiple functional departments or businesses to achieve a common goal or outcome.

** Experience
* ** Entry level business analytics experience including system processes and capabilities, payment structures and workflows.
* Entry level experience in insurance operations, bookkeeping or accounting transactional processes that may include accounts payable, policy administration, claims, commission calculations or reconciliation experience preferred.
* Entry level Insurance or financial services experience preferred.

** Education
* ** High School Diploma or GED required.
* Bachelor’s degree in finance, business administration, accounting or mathematics preferred.

** Licensing and/or Certification
*** n/a  
** About…