Senior Implementation Project Manager

For decades, DTN has been the silent force behind some of the world’s most critical industries - helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights - enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption.

We don’t follow trends - we set the standard for precision, trust, and operational impact. DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we’re accelerating growth and expanding our global footprint. Our purpose-built solutions - powered by AI and honed by decades of vertical expertise - are helping some of the world’s most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world.

DTN is seeking an experienced Senior Implementation Project Manager to lead complex, high-impact software implementation projects for global enterprise customers. This role is responsible for driving successful deployment, adoption, and measurable outcomes of DTN’s Software-as-a-Service (SaaS) and Results-as-a-Service (RaaS) solutions. The ideal candidate combines strong project governance expertise with executive-level communication skills and thrives in a fast-paced, matrixed SaaS environment.

• Lead the planning and execution of customer implementation projects, ensuring scope, timelines, and deliverables are met.
• Establish and manage project governance structures, including steering committees, risk management processes, and escalation paths.
• Serve as the primary point of contact for customer stakeholders, including executive sponsors, ensuring clear communication of status, risks, and milestones.
• Facilitate discovery and requirements sessions to align DTN’s SaaS and RaaS solutions with customer goals and measurable outcomes.
• Coordinate cross-functional teams across Product, Engineering, Customer Success, Professional Services, and Support to ensure seamless delivery.
• Proactively identify risks, remove blockers, and drive momentum from onboarding through go-live and early adoption.
• Contribute to continuous improvement of implementation methodologies, playbooks, and value realization frameworks.

• 7+ years of experience managing customer-facing SaaS implementation projects, ideally including outcomes-based or RaaS delivery models.
• Proven track record of delivering complex software implementations on time and within budget.
• Strong executive presence and communication skills, with the ability to influence senior stakeholders.
• Deep understanding of project governance, risk management, and SaaS delivery methodologies.
• Experience aligning solution capabilities to customer business needs, KPIs, and success criteria.
• Proficiency with project management and collaboration tools (e.g., Smartsheet, Jira, Asana, or similar).
• PMP, Scrum, or other project management certifications preferred.
• Willingness and ability to travel up to 40%, including international travel.

• Competitive Salary
• Unlimited PTO
• Flexible working hours
• Remote work model (position dependent)
• Competitive Medical, Dental and Vision Insurance Plans
• 6% 401K matching
• Unlimited access to 13k+ courses via learning platform to support employee career advancement
• Employee Assistance Program (EAP)

The targeted hiring base pay range for this position is between $84,500 and $113,000. DTN is a pay-for-performance organization, which means there is the opportunity to…