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Strategic CSM: Enterprise & Adoption Lead

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Hiya
Full Time position
Listed on 2026-10-20
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management, Business Development
Salary/Wage Range or Industry Benchmark: 130000 - 180000 USD Yearly USD 130000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM: Enterprise Growth & Adoption Lead

Hiya in Dallas is hiring a Strategic Customer Success Manager to own and grow one of Hiya’s most strategic Operator partners. This is a post-sales quarterback role driving adoption, delivery, renewals, and multi-million ARR growth across executive, technical delivery, and commercial expansion.

You’ll lead complex programs, manage cross-functional initiatives, and maintain high service levels in APIs and integrations, while building strong executive relationships with the partner.

As a Strategic CSM:
Enterprise Growth & Adoption Lead, you will play an important part at Hiya in Dallas, TX, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 130..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Strategic CSM:
Enterprise Growth & Adoption Lead role in the description above.

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