Operations Research Analyst; Code Compliance - Civil Service

## Operations Research Analyst (Code Compliance - Civil Service)
Apply:
CCSCANTON2:
Full time:
Posted Today:
End Date:
November 3, 2026 (14 days left to apply):
24-18558
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** Job Summary
** Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.
** Job Description
**** Overview
* * The Operations Research Analyst provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.  
** Essential Functions
**** 1
* * Provides analytical information to management regarding department procedures, processes, and structure to assist management in organization improvement.
** 2
* * Evaluates, reviews, analyzes, and determines effectiveness of current practices, policies, and programs; identifies ways to improve the department through regular and ongoing review of processes, procedures, and structure.
** 3
* * Conducts and performs research and logical analysis of procedural, financial, and structural barriers to determine areas of needed improvement; recommends improvement strategies for restructuring or redesigning based on findings.
** 4
* * Appraises and evaluates the desirability and feasibility of fiscal and program restructuring; develops or directs the development of recommendations to senior management.
** 5
* * Analyzes procedural, financial and structural barriers to provide effective and efficient delivery to the department including an analysis of the flow of service delivery and the interrelationship or program components.
** 6
* * Analyzes client requests and provides guidance and technical assistance in obtaining accurate information from the City's core data source; counsels clients in interpreting and summarizing statistical results; performs statistical programming utilizing a variety of statistical software packages to summarize data and create reports and/or visual representations.
** 7
* * Serves as the expert for various special projects as assigned by management; provides analysis based on strong data and information.
** 8
* * Assist management with research, data analysis and drafting presentations; participates in professional development and educational conferences; learns new and updated software, programs, and tools.
** 9
* * Performs any and all other work as needed or assigned.  
** Knowledge and Skills
**** 1
* * Knowledge and/or training in Data Analysis, Data Modeling, Dimensional Modeling and Data Warehouse concepts.
** 2
* * Through knowledge of project management principles.
** 3
* * Knowledge of research methodology.
** 4
* * Knowledge of statistical analysis.
** 5
* * Technical knowledge of the project’s subject matter sufficient to operationalize complex project activities.
** 6
* * Ability to manage unit/program activities.
** 7
* * Ability to disseminate information through the preparation of concise reports.
** 8
* * Communicating effectively verbally and in writing.
** 9
* * Establishing and maintaining strong working relationships.  
*
* MINIMUM QUALIFICATIONS:

*
* *
* EDUCATION:

*** Bachelor's degree in an any field.  
*
* EXPERIENCE:

*** Three (3) years professional level experience in operational analysis which involved collection/analysis of data; evaluation of program/process effectiveness; and/or identifying areas for improvement and existing barriers to program/process.  
**…