Associate Director,Business Development & Marketing Operations Job Dallas area,Texas USA,Business

Accountabilities

- Lead strategic and operational planning:
Develop the vision, goals, and roadmap for Revenue Operations in partnership with senior leadership, aligning sales and marketing strategies with broader organizational objectives.
- Drive operational excellence:
Establish and implement processes, governance models, service-level agreements, and best practices that improve efficiency, transparency, scalability, and organizational effectiveness.
- Manage and develop the team:
Lead, coach, and support three direct reports across Sales Operations, Marketing Operations, and Project Management, establishing clear expectations, performance goals, and professional development plans.
- Oversee Salesforce and business systems:
Own Salesforce and related marketing technologies from a business perspective, prioritizing enhancements, defining requirements, improving adoption, and ensuring systems support pipeline management, forecasting, reporting, and decision-making.
- Advance marketing technology and performance:
Oversee marketing automation platforms and integrations, improve lead management, lead scoring, attribution, audience segmentation, and campaign measurement, and manage relevant vendor relationships and renewals.
- Direct strategic projects and change initiatives:
Lead the planning, prioritization, governance, and execution of cross-functional projects while supporting change management and adoption of new systems, processes, and working practices.
- Strengthen data analytics and reporting:
Monitor sales, marketing, and operational performance metrics, develop dashboards and reports, and translate data into actionable recommendations for senior leadership.
- Support budgeting and resource allocation:
Partner with senior leadership on annual departmental budgeting, sales planning, performance management, resource prioritization, and evaluation of operational capacity.
- Ensure data governance and compliance:
Maintain appropriate controls for data privacy, consent, retention, security, records management, and reporting, ensuring practices align with organizational policies and applicable regulations.
- Build cross-functional partnerships:
Coordinate with Product, Technology, Finance, Customer Service, Communications, and other stakeholders to align priorities, resolve operational challenges, and deliver measurable business outcomes.

Requirements:

- Education:

Bachelor's degree in Business Administration, Marketing, Operations Management, or a related discipline; a master's degree is preferred.
- Relevant experience:
At least eight years of progressively responsible experience in Sales Operations, Marketing Operations, Revenue Operations, Commercial Operations, or a related field, including leadership of complex cross-functional initiatives.
- People management:
At least three years of experience leading, coaching, and developing high-performing teams.
- Operational expertise:
Strong knowledge of sales and marketing operations, business process optimization, organizational effectiveness, and scalable operating models.
- CRM and technology proficiency:
Demonstrated experience managing Salesforce CRM, reporting environments, business technologies, marketing automation platforms, and system integrations.
- Project and portfolio management:
Proven ability to lead strategic projects, coordinate cross-functional initiatives, manage dependencies, and balance multiple priorities and deadlines.
- Analytical and financial capabilities:
Strong analytical and problem-solving skills, with the ability to interpret performance data, support budgeting and forecasting, and translate insights into practical recommendations.
- Data governance knowledge:
Understanding of data integrity, performance measurement, reporting standards, privacy requirements, and appropriate data management practices.
- Leadership and communication:
Excellent leadership, presentation, communication, and stakeholder management skills, including the ability to influence decisions across organizational levels.
- Strategic mindset:
Ability to connect operational priorities with broader business goals, identify opportunities for improvement, and deliver measurable results.
- Adaptability and initiative:
Comfortable working in a fast-paced, evolving environment, with a proactive attitude, a willingness to adapt responsibilities as needs change, and a commitment to continuous learning and innovation.
- Collaboration and inclusion:
Ability to build credibility quickly, develop…

Associate Director, Business Development & Marketing Operations