Business Operations Associate

About the company

Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.

About the role

We’re looking for a proactive Business Operations Associate to keep the team running smoothly. You’ll manage vendors, contracts, payments and tool access, help test our product, and improve how we work.

What you’ll do

• Vendors and contracts: own the vendor inventory (contracts, pricing, owners), track renewals, route NDAs and agreements for signature, and flag unused subscriptions so we can cut costs

• Payments and finance: process vendor payments, collect invoices and reimbursements, follow up on refunds, and support reconciliation

• Access management: map our tools, owners and admins, centralize billing, and support access reviews

• Product support: test new features, report and re-test bugs, triage user feedback, and research vendors and competitors

• Process and documentation: keep Notion and Google Drive organized, maintain SOPs, automate repetitive tasks, and run meeting logistics

• Events and travel: plan team offsites and organize travel for trips and industry events

What we’re looking for

• 3 years in business operations, procurement or finance operations, ideally at a startup or tech company

• Experience with vendor management, invoices and payments

• Highly organized, detail-oriented, with strong follow-through

• Comfortable administering SaaS tools (Google Workspace, Notion, Slack)

Nice to have: a Web3 or fintech background, experience with automation tools (Zapier, Apps Script), AI tools or event-planning experience.

This is a global and fully remote role. You must have the right to work for the country you are based.

• Be a part of the world’s leading blockchain ecosystem that continues to grow.

• Excellent learning and career development opportunities.

• Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.

• Tackle fast-paced, challenging and unique projects.

• Work in a truly global organization, with international teams and a flat organizational structure.

• Work fully remotely with flexible working hours.

• Enjoy competitive salary and benefits.

Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

* Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.