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Customer Success Mgr./ CSM

Director of AI-Driven Customer Success Transformation

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Fairygodboss
Full Time position
Listed on 2025-11-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 177000 - 265000 USD Yearly USD 177000.00 265000.00 YEAR
Job Description & How to Apply Below
A global digital infrastructure company is seeking a Director of Customer Success Transformation to lead initiatives that enhance customer journeys and drive commercial outcomes. This role requires strong expertise in Gainsight, Clari, and AI technologies. The ideal candidate is an experienced leader with over 15 years in customer success or related fields, focused on creating proactive, customer-centric practices to ensure success across various organizational teams.
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