Customer Support Specialist - Bilingual

Bilingual Customer Support Specialist

Base pay range: $26.00/hr - $30.00/hr.

Texas Branch

2600 Rental Car Drive, DFW Airport, TX 75261

Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full‑Time

Hours:

Training Shift is Monday‑Friday, 8:30 AM to 5 PM. After training, your shift will be Monday‑Friday, various shifts available.

• Learn:
  In-depth training helps you sharpen communication and problem‑solving skills.
• Develop:
  Our professional environment offers one‑on‑one peer mentoring and room to grow in your career.
• Connect:
  Build strong relationships in our collaborative in‑person setting with regular team events.

• Process customer orders, make product recommendations and handle account inquiries using world‑class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

• High school diploma or equivalent. Bachelor’s degree preferred.
• Excellent problem‑solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!
• Bilingual (English/Spanish) – fluent in both verbal and written forms.

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

• Best‑in‑class, clean, modern facilities.
• First‑class fitness center and beautifully maintained walking paths.

Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.

EEO/AA Employer/Vet/Disabled

(#IN‑TXCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore https://(Use the "Apply for this Job" box below). to learn more!

Entry level

Full‑time

Other

Wholesale