Customer Service​/HelpDesk Attendant, Customer Service Rep

3 days ago Be among the first 25 applicants

Vonlane is a premier luxury bus service designed to transform short‑haul travel by providing a convenient and comfortable alternative to commercial flights and driving. Operating between major cities in Texas, Tennessee, and Georgia, Vonlane offers an exceptional travel experience with custom‑designed coaches that feature fewer than two dozen seats. Passengers can enjoy amenities such as steward service, Wi‑Fi, an onboard conference area, noise‑canceling headphones, and refreshments, enabling productivity and relaxation during their journey.

This is a full‑time, on‑site role based in Dallas, TX, for an Attendant  Attendant will provide exceptional customer service by assisting passengers throughout their journey, including offering refreshments, ensuring cleanliness, and addressing any travel needs or inquiries. Additional responsibilities include maintaining the comfort and safety of passengers, monitoring inventory of supplies, and contributing to the overall premium experience that sets Vonlane apart.

• Strong customer service and communication skills, with a focus on creating a positive passenger experience
• Attention to detail and ability to maintain cleanliness and order on the coach
• Time management and organization skills to ensure prompt and efficient service
• Ability to work independently and as part of a team in a fast‑paced environment
• Flexibility to work varying shifts, including weekends and holidays
• Experience in hospitality, customer service, or transportation roles is a plus
• High school diploma or equivalent; additional certifications in hospitality or customer service are advantageous

Entry level

Full-time

Management and Manufacturing