Strategic Call Center Client Account Lead
Listed on 2026-10-07
-
Customer Service/HelpDesk
Client Relationship Management, Account Manager, Customer Success Management
MCI is seeking a Call Center Client Account Manager I to oversee complex BPO accounts and maintain strong enterprise and public sector client relationships. This full-time, office-based role requires exceptional communication, ownership, and a results-driven mindset.
Up to 20% travel is required, with daily client and operations contact to ensure service excellence. The role emphasizes managing day-to-day client relationships, driving strategic initiatives, overseeing change management, ensuring
Join us at MCI as our next Strategic Call Center Client Account Lead in Dallas, TX, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Strategic Call Center Client Account Lead role in the description above.
We appreciate your interest in this position.
Join MCI and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).