Strategic Customer Success Manager
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager, HelpDesk/Support
NOVO, a Dallas-based integrated technology partner, seeks a Customer Success Manager to own post-sale relationships across Microsoft 365, security, AI, and licensing services. You’ll drive value realization, renewals, and expansions by coordinating with delivery, support, and licensing teams in a relationship-driven role.
You’ll lead onboarding, conduct quarterly business reviews, monitor account health, and advocate for customer needs inside NOVO.
For the Strategic Customer Success Manager for Growth & Renewals position at NOVO, we are reviewing applications now.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Strategic Customer Success Manager for Growth & Renewals role in the description above.
We appreciate your interest in this position.
Join NOVO and contribute to our ongoing work.
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