Bilingual Call Center Specialist – Mental Health
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Child and Family Guidance Center is seeking a Call Center Customer Service Representative for our North Texas clinics. The role supports adults, children, and families with mental health needs via phone, assisting with insurance verification, scheduling, and community referrals.
Key duties include handling high-volume calls, following scripts, updating patient information, and ensuring HIPAA-compliant documentation while meeting performance measures.
As a Bilingual Call Center Specialist – Mental Health Support, you will play an important part at CFGC in Dallas, TX, United States.
The position is based in Dallas, TX, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 32.000 - 42.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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