Customer Service Team Lead — Mentor & Process Optimizer
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Bilingual -
Management
Client Relationship Management
DUAL North America, Inc. in Dallas, TX is seeking a Customer Service Team Lead to supervise the customer service team, mentor staff, and drive process improvements. You will oversee inquiries, resolve escalations, and collaborate with other departments to enhance service quality.
The role requires strong leadership, excellent communication, and experience leading projects. In-office position with competitive hourly pay and benefits included.
The following opening is for a Customer Service Team Lead — Mentor & Process Optimizer with DUAL North America, Inc.
As a Customer Service Team Lead — Mentor & Process Optimizer, you will play an important part at DUAL North America, Inc. in Dallas, TX, United States.
We invite applications for the Customer Service Team Lead — Mentor & Process Optimizer position located in Dallas, TX, United States.
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