Merchant Success & Retention Specialist
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Success Management
Talus seeks an Account Management Representative to support and grow relationships with our merchant portfolio. You will resolve billing inquiries, maximize retention, and identify upsell opportunities via phone, email or chat.
As frontline defender against attrition, you will handle cancellations and renegotiate terms to save at-risk accounts while collaborating with Risk and Client Services teams to resolve issues effectively.
This posting is for the Merchant Success & Retention Specialist role at Talus, based in Dallas, TX, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Merchant Success & Retention Specialist role in the description above.
We appreciate your interest in this position.
Join Talus and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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